Most founders have had a therapist before. Or they've tried one. Or a friend sent them the name of someone who was supposed to be great, and they sat through two sessions and then quietly stopped booking. By the time they land in my calendar, they have a rehearsed version of their life and a fairly specific sense of what they expect therapy to be.

The first session is about getting past all of that.

Almost every founder who books with me opens the first 20 minutes the same way. They give me a tight summary of the company, the co-founders, the stage of the business, the current pressure. It is efficient. It is well organized. It is also a version of themselves they have given many times, to many audiences. It is not what I am there to listen for.

I don't interrupt. This version of the story is usually how the founder thinks about themselves, and it tells me something useful about the distance between the version they have rehearsed and whatever is underneath it. I pay attention to the rhythm more than the content. Where do they slow down. Where do they speed up. Which moments did they cover in one sentence that their body language said was twenty. That gap is where the work starts.

What I'm actually listening for

The surface story matters less than what it leaves out. Founders rarely come in saying they want to talk about their mother, or about how their relationship with their co-founder has started to feel like the relationship they had with their older brother, or about the fact that they haven't cried in six years. They come in saying they aren't sleeping, or their partner is unhappy, or they just closed a round and feel worse than before.

My job in the first session is to notice what the presenting complaint is sitting on top of. Usually something is pressing up from underneath. Something that has been there a long time, sometimes decades, and that the job of running a company has made louder rather than resolved.

I don't say any of this in the first session. It is too early, and it would bypass the slower thing that actually needs to happen first.

What I don't do

I don't give advice in the first session. Almost no founder expects this. They have been around advisors their whole career, and the default structure of a high-stakes meeting is: problem, options, recommendation. Therapy is not that, and the founders who do best in therapy are the ones who figure that out early.

I don't give homework either, at least not yet. I don't assign worksheets. I don't ask them to track their mood on a scale of one to ten. I don't teach a breathing technique on the first call. These things have their place and sometimes show up later, but leading with technique tends to reinforce the part of a founder's mind that wants to optimize around the feeling rather than feel it.

I also don't ask a hundred intake questions. I ask enough to orient, and then I get out of the way. Founders are already surrounded by people asking them questions and expecting answers. The first session works better when there is room for them to hear themselves think.

"Founders are already surrounded by people asking them questions and expecting answers. The first session works better when there is room for them to hear themselves think."

How trust starts

Most founders arrive at the first session with a hypothesis about whether they can trust the therapist, and that hypothesis is already partly formed before I say anything. They have read the website. They have looked at my credentials. They have made assumptions about how I will sound, what I will notice, and whether I will understand the actual texture of their week.

Trust in therapy does not come from credentials. It comes from the founder's nervous system deciding, over the course of a session, that I am not going to do a specific set of things: minimize what they're saying, rush to reassurance, try to fix what isn't ready to be fixed, or position myself above them. Founders are sensitive readers of these moves. They have been managed their whole adult life. They can feel when someone is performing care rather than giving it.

What trust actually requires is a particular kind of attention. Tracking what they said in week one. Remembering it in week three. Being willing to say something that is a little hard to hear, without cushioning it, because the version of me that cushions is not the version that helps. Also being willing to not know, and to say so, instead of reaching for a clean frame.

For most founders, trust is not built by the therapist being impressive. It is built by the therapist being steady. Same person every week. Same capacity to hold what comes in. Not excited by the wins. Not alarmed by the hard weeks. The nervous system can feel that consistency before the mind can articulate it, and that is what starts to let the guard down.

How to tell if it's a fit

By the end of a first session, you usually know something about whether this person is going to be useful to you. Not everything, but something.

Good signs: you said things you didn't plan to say. You noticed the therapist tracking something you barely said out loud. The conversation had some friction in it, meaning the therapist did not only reflect back what you said but occasionally pushed on it. You felt, at some point, slightly exposed, and the therapist did not look away or paper over it.

Less good signs: you walked out feeling like you had given a good interview. The therapist seemed impressed by your company or your background. You did most of the talking and the therapist mostly affirmed. The session felt relaxing but not particularly specific to you.

This is not a judgment on the therapist. Different clients need different therapists, and a therapist who does not work for one founder can be the right fit for another. If the first session did not feel right, it is okay to try a different one. Most founders who have done therapy well have had one or two first sessions that did not work before they found the person who did.

What the first session is actually for

The first session is not a diagnostic appointment, and it is not an intake. What it is, really, is the first attempt at something specific: a relationship in which a founder who has been performing for years, in all directions, can briefly stop. Just for 50 minutes. That is most of what makes therapy work over time.

If the first session is doing its job, it will feel a little strange, a little slow, and slightly less performed than the conversations the founder is usually having. They will leave not with a plan or a technique, but with a small amount of evidence that there is a place in their week that does not require them to be in charge. That evidence is what the rest of the work is built on.

References

  1. Horvath, A. O., Del Re, A. C., Flückiger, C., & Symonds, D. (2011). Alliance in individual psychotherapy. Psychotherapy, 48(1), 9-16.
  2. Norcross, J. C., & Lambert, M. J. (Eds.) (2019). Psychotherapy Relationships That Work: Volume 1 - Evidence-Based Therapist Contributions (3rd ed.). Oxford University Press.
  3. American Psychological Association. How do I choose a psychologist?
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