Legal

Privacy Policy

Last updated: September 1, 2026

Diana Chu Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit dianachutherapy.com or contact us through this website.

This website is not a HIPAA-covered entity in its operation as a public website. However, Diana Chu, LMFT, RDT operates her clinical practice in full compliance with HIPAA, and all clinical communications are conducted through HIPAA-compliant platforms.

Information We Collect

When you book a consultation through this website, we collect information via TidyCal's booking form, which may include:

  • Your name and email address
  • Your phone number
  • Your state of residence (California or Florida)
  • Your service interest and reason for seeking therapy
  • How you heard about the practice
  • Your session availability preference

We do not collect sensitive medical or mental health information through this website. The booking form instructs visitors not to share protected health information (PHI).

How We Use Your Information

Information submitted through this website is used solely to:

  • Respond to your inquiry and schedule a consultation
  • Communicate with you about working together
  • Understand how people find this practice (referral source data)

We do not sell, share, or rent your information to third parties for marketing purposes.

Consultation Scheduling

Consultation bookings are processed through TidyCal, a third-party scheduling service. Information you submit through the booking form (including your name, contact details, and intake questions) is collected and stored by TidyCal and delivered to Diana Chu. TidyCal's privacy policy governs how they handle your data. We recommend reviewing their policy at tidycal.com.

Cookies and Analytics

This website uses no analytics tools. We do not track visits, measure traffic, or record anything about your browsing on this site. This website sets no cookies of its own, and no advertising cookies or cross-site tracking are used anywhere on it. The only cookies you may encounter come from TidyCal's embedded scheduler on the contact page, described below.

Third-Party Services

Loading this website involves a small number of third-party services. Each one receives your IP address as a technical necessity of serving you the page. None of them is used to track or profile you. The complete list:

  • Netlify hosts this website and, like any web host, keeps standard server logs.
  • Google Fonts serves the two typefaces used on this site (fonts.googleapis.com and fonts.gstatic.com). Google states it does not use font requests for tracking, and no cookies are set.
  • cdnjs (Cloudflare) and jsDelivr serve the animation libraries used on some pages. No cookies are set.
  • TidyCal provides the booking scheduler embedded on the contact page and sets its own cookies when that page loads. See "Consultation Scheduling" above.

Clinical Privacy (HIPAA)

Once a therapeutic relationship is established, all clinical communications, session notes, and health information are handled in strict accordance with HIPAA and California law. Clients receive a separate Notice of Privacy Practices at the start of treatment.

Children's Privacy

This website is intended for adults. We do not knowingly collect information from individuals under 18 years of age. Diana Chu Therapy does not provide services to minors.

Data Retention

Inquiry information is retained only as long as necessary to respond to your request and determine fit for services. Clients who do not move forward with therapy have their inquiry data deleted within 12 months.

Your Rights

You may request that we delete any information you have submitted through this website by emailing dianachutherapy@gmail.com. We will respond within 30 days.

California Privacy Rights

The California Consumer Privacy Act (CCPA), as amended by the CPRA, gives California residents specific rights over their personal information. This practice falls below the thresholds at which the CCPA applies to a business, but we honor these rights for everyone regardless:

  • Right to know: you may ask what personal information we hold about you and how it is used.
  • Right to delete: you may ask us to delete personal information you have submitted through this website.
  • Right to correct: you may ask us to correct inaccurate personal information.
  • Right to non-discrimination: exercising any of these rights will never affect the services you receive.

We do not sell personal information and do not share it for cross-context behavioral advertising, as those terms are defined by the CCPA. To exercise any of these rights, email dianachutherapy@gmail.com. We will respond within 30 days. Note that clinical records, once a therapeutic relationship exists, are governed by HIPAA and California health-records law rather than the CCPA, and different retention rules apply to them.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this website after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, please contact:
Diana Chu Therapy
dianachutherapy@gmail.com