Privacy Policy
Last updated: April 1, 2026
Diana Chu Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit dianachutherapy.com or contact us through this website.
This website is not a HIPAA-covered entity in its operation as a public website. However, Diana Chu, LMFT, RDT operates her clinical practice in full compliance with HIPAA, and all clinical communications are conducted through HIPAA-compliant platforms.
Information We Collect
When you book a consultation through this website, we collect information via TidyCal's booking form, which may include:
- Your name and email address
- Your phone number
- Your state of residence (California or Florida)
- Your service interest and reason for seeking therapy
- How you heard about the practice
- Your session availability preference
We do not collect sensitive medical or mental health information through this website. The booking form instructs visitors not to share protected health information (PHI).
How We Use Your Information
Information submitted through this website is used solely to:
- Respond to your inquiry and schedule a consultation
- Communicate with you about working together
- Understand how people find this practice (referral source data)
We do not sell, share, or rent your information to third parties for marketing purposes.
Consultation Scheduling
Consultation bookings are processed through TidyCal, a third-party scheduling service. Information you submit through the booking form (including your name, contact details, and intake questions) is collected and stored by TidyCal and delivered to Diana Chu. TidyCal's privacy policy governs how they handle your data. We recommend reviewing their policy at tidycal.com.
Cookies and Analytics
This website may use minimal analytics tools to understand traffic and improve the site. Analytics data is aggregated and anonymized. It does not identify individual visitors. No advertising cookies or cross-site tracking are used.
Clinical Privacy (HIPAA)
Once a therapeutic relationship is established, all clinical communications, session notes, and health information are handled in strict accordance with HIPAA and California law. Clients receive a separate Notice of Privacy Practices at the start of treatment.
Children's Privacy
This website is intended for adults. We do not knowingly collect information from individuals under 18 years of age. Diana Chu Therapy does not provide services to minors.
Data Retention
Inquiry information is retained only as long as necessary to respond to your request and determine fit for services. Clients who do not move forward with therapy have their inquiry data deleted within 12 months.
Your Rights
You may request that we delete any information you have submitted through this website by emailing dianachutherapy@gmail.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this website after changes constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, please contact:
Diana Chu Therapy
dianachutherapy@gmail.com